We're Here to Help.
Have a question, need help with your account, or want to report an issue with RedMate?
We're happy to hear from you.
For account-related or support requests, please include enough information for us to understand the issue and assist you.
Email RedMate Support →Account & Privacy Requests
You can contact us regarding:
- Account-related assistance
- Account deletion requests
- Privacy questions
- Reporting inappropriate or suspicious activity
- Technical issues
- General questions about RedMate
For account deletion, users can also delete their account directly from the RedMate application:
RedMate is not an emergency service.
RedMate is a platform that helps connect people who need blood with potential donors.
RedMate is not a hospital, blood bank, medical provider, or emergency service.
If you are experiencing a medical emergency, please contact the appropriate emergency medical service or healthcare provider immediately.